To avoid any misunderstanding, please take a moment to note our policies
CHECK-IN INSTRUCTIONS:
Shortly before your arrival you will be emailed instructions on how to self-check in
Check In: 4 PM
Check Out: 10 AM
Must be at least 25 years old to reserve and agree to our standard booking policy at time of check-in.
Deposits & Cancellations
Standard SeasonDeposit Policy
A 50% deposit is due at time of reservation and the remaining balance is due 14 days prior to arrival
Peak Season
Deposit Policy
Dec 8, 2024 - Apr 13, 2025, Dec 16, 2023 - Apr 11, 2024
A 50% deposit is due at time of reservation and the remaining balance is due 30 days prior to arrival
Full payment of any activities (ski lift tickets, golf, massages, etc.) is due at the time of booking.
CANCELLATION, CHANGE OR NO-SHOW
**Note: Travel insurance is highly recommended to cover any unforeseen events.
Peace of mind Program: The Reservation Fee charged on your booking includes the Peace of Mind (POM) damage coverage program. POM provides up to $3,000 of coverage against accidental damage to the unit or its contents during your stay. You are encouraged, but not required, to report any accidents so they can be addressed quickly. Damage that exceeds $3,000 in value or is related to carelessness, vandalism, intentional misuse of the property, or illegal activities is not covered by the Peace of Mind program. Such costs will be your responsibility and will be charged against the credit card on file with your reservation.
DISCLAIMER
Each unit is privately owned and subject to availability. Should the reserved unit no longer be available for rental, Okanagan Premier reserves the right to relocate the guests to another unit of equivalent or superior quality. Specific bedding requests and views etc. are on a request basis and are not guaranteed. We will do our best to accommodate all guest requests.
*Please note, that each Okanagan Premier unit is self-contained. Basic toiletries (soap, shampoo, toilet paper, dishwasher & laundry detergent) for the entirety of the guest's stay, will be supplied.